Terms of service

What do these terms cover?

Your use of CocoFlirt at cocoflirt.com: the website, the in-browser app, matching, video, voice and text chats, messages, your wallet and everything attached to them. Using the site means you accept these terms together with the privacy policy and the community guidelines. If you do not accept them, please stop using CocoFlirt.

Who can use CocoFlirt?

Adults only. You must be at least 18, or older if the law where you live sets a higher age for services like this, and the law there must allow you to use it. Under 18 means you may not use CocoFlirt at all, whatever the local age of consent or digital age of consent might be.

How do accounts work?

The first time you open the site you get a guest account so you can start straight away. If you register, the details you give must be true and kept up to date. You are responsible for your password and for everything done through your account.

• Do not create accounts with fake, misleading or stolen details.
• Do not sell, rent or give away an account.
• Do not try to get around security checks, limits or access controls.
• Tell us quickly if you think someone else has got into your account.

What is off limits in a chat?

In video, voice and text chats, in messages and on your profile, you agree not to:

• harass, threaten, stalk, blackmail or scam anyone;
• record, screenshot or share another person's chat without their clear consent;
• share sexual content involving minors, or anything exploitative, violent or hateful;
• impersonate anyone or misrepresent who you are connected to;
• use bots, scripts, scraping or reverse engineering against CocoFlirt;
• push people to pay you outside CocoFlirt, send spam or post harmful links.

The community guidelines go into more detail.

Who owns what you post?

You do. You give CocoFlirt permission to host, display, process, moderate, store and deliver it as far as running the service requires. Only upload what you have the right to share. Public profiles and posts can be seen by anyone and may appear in search engines.

How do paid features work?

Starting a chat is free. Longer chats and some features use coins from your wallet, and memberships, gifts and other paid extras may be offered too. Prices and conditions are shown at the point of purchase, and the payment step is handled by outside payment providers under their own terms.

• Coins and other virtual items have no cash value unless the law says otherwise.
• Digital items that have been delivered or used are generally not refundable, except where the law requires it or the offer says so.
• Fraud, chargebacks or unauthorised payments can lead to cancelled orders, account limits or suspension.

What can we promise, and what not?

We work to keep CocoFlirt running and safe. We cannot promise who you will be matched with, how fast someone picks up, or perfect picture quality, which partly depends on your own connection. Features may be added, changed or removed for legal, technical, safety or business reasons.

You decide what you share with the people you meet. Use block and report whenever someone makes you uncomfortable.

What happens if rules are broken?

We may look into suspected breaches of these terms, the guidelines or the law. Depending on what happened, the result can be removed content, limited features, a suspended or closed account, cancelled orders, or information passed to the authorities where the law requires it.

Can I copy the site or the name?

No. The software, design and CocoFlirt brand belong to us or our licensors; do not copy, scrape, resell or reverse engineer them. Copyright complaints about content on the site go through the copyright page.

Where does our liability stop?

CocoFlirt is provided as is and as available. As far as the law allows, we are not liable for indirect or consequential losses, for what other members say or do, or for services run by third parties. Nothing here takes away consumer rights that cannot legally be waived.

What if these terms change?

We update them when the service or the law changes, and the date at the top moves with each update. Continuing to use CocoFlirt afterwards means you accept the new version. Questions go to [email protected].